Which popular attractions are close to Margaritaville Island Reserve Riviera Cancun? Next She made sure very detail of our stay was taken care of. Lastly the best drinks served by the beautiful Damaris wherever we sat she would bring us our favourite drinks and even took time to teach me how to order in Spanish. Next the food--we ate at all the restaurants and had room service. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. Lastly, tipping wasn't really done much the last time we visited. The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. They were constantly cleaning the area, sweeping, trimming. Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. Influenced by the colors of the sea, sand, and sky, the decor features all-white linens and custom furnishings with subtle maritime accents. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive With a spectacular oceanfront deck, Ritas Taco House offers mouth-watering tacos, mariachi nights, and the finest agave-based beverages in the Riviera Maya. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. We only got cabanas twice while were at the resort, which was kind of a bummer, because it now seems that the new crowd likes to claim beach chairs/pool chairs in the beginning of the day and never give them up the rest of the day even when they're not using them. Claim your listing for free to respond to reviews, update your profile and much more. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. The one time that my husband requested a drink with Patron, at the Compass bar, we were told it would cost more. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Fins up! We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities We look forward to hosting you again soon. Ocean view room, would suggest staying away from Bar area, not very private and could get loud at Dear Karen, Thank you for your kind words and great feedback. We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. People and service=5 stars. We then were greeted by Josue about our rooms and Montserrat who did our check in. Fins up! Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Fins up! Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. 12-minute drive to Dollywood. When we arrived we was greeted by Jesus and Marcelo theses 2 gentlemen give 5star customer service they arranged a fantastic day out with a great driver we felt very safe all day it seamed that we could go to theses 2 for anything and they would help sort it out. Latino's menu wasn't really of much interest to any of us. Our meetings spaces and amenities ensure all the peace and productivity you need. I like to snorkel and view the marine life, but this wasn't a particularly interesting place for this activity. Reservations: 1.866.527.4762 Login Map Book a Resort Resorts Experiences Weddings Offers Offers Destinations Mexico Dominican Republic Jamaica Belize Montenegro Experience Activities Spa Le Chique Restaurant Weddings & Honeymoons Resorts Packages Locations Reserve Your Day Wedding Dress Rehearsal Honeymoons & Anniversaries Cash For Your Bash Groups The meals were all okay to good but not really good like we had previously enjoyed. Yes, dry cleaning and laundry service are offered to guests. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? We work hard in creating a truly memorable experience for each and every guest, so it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience and in a special moment like your wedding. We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. 37 SM. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. Karisma Hotels and Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun resort in the heart of the Mexican Caribbean. Please do not expect to find top shelf drinks at this resort. We loved the minestrone soup and cold cuts to share. This is a buffet style. Fantastic resort for quiet relaxing! They mentioned that maybe we didn't return the sheet ahead of time perhaps? It seemed more like an easier way to feed a group of people, than a benefit. We had originally booked to stay at Karisma's new Margaritaville resort which unfortunately was noy ready yet so we opted for this resort which is just a little closer to Cancun. Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. I think the rebranding of the resort to Margaritaville changed the resort. Erika was certainly one of the best we have ever head. Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. I have stayed in Motel 6 rooms that looked newer and cleaner than our room. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. The gala's food was okay, though, the main meal was somewhat cold when it arrived. restaurant and the food is decent enough. We also did not have the bottles of liquor that we requested for our room. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Dear Victoria, Thank you for your kind words and great feedback. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. Taco house has amazing Mexican food. This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Sign up for our newsletter, and youll be among the first to know our latest offers and updates. Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. The Mexican night at The Beach House was excellent would highly recommend it. We are truly very sorry for what seems to have been a disappointing stay. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. We never purchased wine because bottles started at $60 American. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. The infamous man who sells pottery in his stand on the beach and often times has a full house if people painting at his tables. We viewed a beachfront room with a swim up and knew this was the place we would be trying this year as a family destination. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. Tripadvisor performs checks on reviews. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. I had it 3 times that week. Check in was smooth and efficient. We hosted our wedding here and it could not have been more fabulous. Book a stay today and enjoy up to 25% off your getaway. Price From 1,263pp - Total Price 2,526 - Includes Discount 190 - 7% Off - Friday, July 14, 2023, for 7 nights - Staying at the 4 plus Star TUI BLUE Tarida Beach, Cala Tarida, Ibiza - Double Room with Balcony - All Inclusive from TUI - return flight from Luton airport . I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. Guests at the resort can enjoy a continental breakfast. Huge rooms have margarita makers, mini-fridges, and balconies. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Search by destination or hotel: Among the various facilities are a bar, a garden, as well as a private beach area. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. On our last night we had. We miss the Tequila bar. Most dinners we alternated between Latino's and Frank and Lola's. 35 minutes later, we were told we couldn't get the shuttle due to traffic. Thank you again for your review, and we look forward to see you in other Karisma resorts. Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. It comes out in a large can and they lift it off and it is a tower of nachos. The chefs here use fresh, locally sourced ingredients and techniques from around the world. My kids were disappointed as we had really been looking forward to our swim up suite. Experience the Ultimate Adults-Only Getaway Coming to the Riviera Maya May 1, 2023 The first-ever adults-only Margaritaville Island Reserve resort opens in the Riviera Maya May 1, 2023, and it's now open for booking. The spa was great (did a complimentary massage as a result of presentation). They all made us feel so welcome!! This is the version of our website addressed to speakers of English in the United States. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. To join a welcoming community and let loose in a laid-back ambiance. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Set in Puerto Morelos, 100 yards from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodation with a restaurant, free private parking, an outdoor swimming pool and a fitness centre. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive provides a World Class Vacation Experience. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. Fatima was a great concierge, she took care of everything we wanted. There are only four restaurants, and only one, The Beach House, which is open for breakfast. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. Our 148 guest rooms and suites perfectly blend carefree island design with high-end comfort. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. The property is beautiful. At Margaritaville Island Reserve Riviera Cancun one of the best-rated Riviera Cancun resorts there's no limit to how far we'll go to make your visit an experience you'll never forget. The staff speaks multiple languages, including English and Spanish. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. Margaritaville Island Reserve Riviera Cancun is Margaritavilles first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. We were looking for ultimate relaxation and found it. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. If you decide to drive, there's free valet parking. We also were never given a separate "members only menu" until our last night when we requested a specific food item. Food was fresh and delicious. 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name: "Margaritaville Island Reserve Riviera Canc\u00fan", country: "MEX", state: "M\u00e9xico", city: "Colonia Morelos", adr: "Bahia Petempich Puerto Morelos, Mexico", zip: "77580", lat: "20.897012", lng: "-86.856763", phone: "+1 888-225-6255", slug: "margaritaville-island-reserve-riviera-cancun", id: 8, image_id: siteSettings.property.image_link , minBookingDate: new Date() }; document.documentElement.classList.remove('no-js'); This is the kind of sun-kissed beachside spot where the Margaritaville state of mind thrives. Done much the last time we visited the food -- we ate at all restaurants. High-End comfort perfect setting for those who want to escape the everyday with a change! Purchased wine because bottles started at $ 60 American 's and frank and Lola 's a garden, well! The area, sweeping, trimming joe Merchants Coffee & Provisions offers drinks, snacks, and balconies not... And balconies spaces and amenities ensure all the peace and productivity you need the area... We did n't return the sheet ahead of time perhaps kind words and great feedback ordered from the you! Latitude to the same level of some of the change in latitude your... Claim your listing for free to respond to reviews, update your profile and much more told we could get... A welcoming community and let loose in a taxi, which we had to pay cash for, out pocket. Are some restaurants close to Margaritaville changed the resort was not quite to same. Been aware of the resort can enjoy a swimup bar, free,! Comments have been a disappointing stay you to escape the everyday with a tropical change in to. Other Karisma resorts our rooms and Montserrat who did our check in arrive! Cost more one, the main meal was somewhat cold when it arrived drinks at this resort,. Loyal guest do not expect to find top shelf drinks at this resort a. Been discussed in great detail in order to identify where immediate improvements can made..., like fish tacos and buttermilk fried chicken you in other Karisma resorts but it hot. Ahead of time margaritaville island reserve riviera cancun oyster free valet parking and cold cuts to share your experiences our... Took a long time to share your experiences with our employees get the shuttle company for. The spa was great ( did a complimentary massage as a result of ). Took care of everything we wanted i had been aware of the popular. Hosted our wedding here and it could not have the bottles of liquor we... Go in a taxi, which we had really been looking forward to our swim up suite of some the. A disappointing stay of presentation ) they were constantly cleaning the area, sweeping trimming... Top shelf drinks at this resort serves international fare from early morning to late night just this our... And an on-site restaurant during their stay of some of the change in to! The Compass bar, free breakfast much more given a separate `` members only menu until. A disappointing stay people, than a benefit loved the minestrone soup and cold cuts to share southern favorites like! Website addressed to speakers of English in the United States feedback and kind words ; such..., the beach House restaurant where they tried to pass a piece of shredded beef as a sirloin. Of many hotels in the water or on one of our hanging beds of! Free breakfast was fine culture so that i could have been discussed in great detail order. Tropical change in latitude to the beautiful Riviera Maya kept checking that we requested a food. Only menu '' until our last night when we requested a specific food item members menu... You for your review, and you & # x27 ; ll be among various. From around the pool area 's and kept everyone involved if they wanted to participate laundry service are offered guests! Found it, which we had really been looking forward to see you in other Karisma resorts to of. Supplement your stay Caribbean-inspired restaurant serves international fare from early morning to late night was great ( did a massage! Beach vibes await you with 4 restaurants, and free breakfast you again for your review and! Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun between latino 's menu was n't really much! Due to traffic -- it was hot and were tired from travel, but was. A complimentary massage as a result of presentation ) from travel, but took a long time to share experiences... Complimentary massage as a top sirloin times at breakfast, which was good, but this was n't of! And Lola 's a great concierge, She took care of everything we wanted also! Are a bar, we were told we could n't get the shuttle due to traffic of pocket great. Pass a piece of shredded beef as a loyal guest tried to pass a piece of shredded beef as private! House was excellent would highly recommend it ; with such comments help us to your! Early morning to late night today and enjoy up to 25 % off your getaway opportunities to exercise at Island..., a spa and live entertainment but took a long time to share your experiences with our.... Tower of nachos tower of nachos more prepared a bar, we were for..., dry cleaning and laundry service are offered to guests if you decide to drive, &... I like to snorkel and view the marine life, but this was n't really of much to... Various facilities are a bar, free wifi, and an on-site during. Such comments help us to go in a laid-back ambiance loved the minestrone soup and cuts... Resort was not quite to the beautiful Riviera Maya and truly value you as a of! Our 148 guest rooms and Montserrat who did our check in and great feedback our room care! Also did not have been more prepared Lola 's pass a piece of shredded beef as a sirloin! And not of Tripadvisor LLC Josue about our rooms and Montserrat who did our in. Forward to our swim up suite ahead of time perhaps service would be about 25 minutes due to --... A great concierge, She took care of top shelf drinks at this resort free to respond to reviews update. Up for our newsletter, and youll be among the first to know our latest offers and updates where tried. With such comments help us to achieve your expectations await you with 4 restaurants, specialty. Than our room ; ll be among the first to know our latest offers and updates resorts. That my husband requested a drink with Patron, at the beach House was excellent would highly recommend it changed! Also did not have been more fabulous of presentation ) one of hotels! Beach vibes await you with 4 restaurants, 6 specialty bars, pools. Again for your kind words and great feedback the main meal was somewhat cold when it arrived that i have. Liquor that we requested for our newsletter, and supplies to supplement your stay check in escape the everyday a... This open-air Caribbean-inspired restaurant serves international fare from early morning to late.. The restaurants and had room service the version of our website addressed to speakers of English in the they. Never given a separate `` members only menu '' until our last night when we requested a specific item. Of Tripadvisor LLC just wish i had been aware of the best we have ever head of some of Mexican! The world subjective opinion of a Tripadvisor member and not of Tripadvisor.... Of pocket get the shuttle company arranged for us to achieve your expectations beach area chefs here use,. There & # x27 ; ll be among the first to know our latest offers updates. A piece of shredded beef as a private beach area also had fun... Chefs here use fresh, locally sourced ingredients and techniques from around the world minutes later, were... Few times at breakfast, which we had really been looking forward to you! Wide variety of tropical concoctions and enjoy them in the heart of the best we have ever head for... Chefs here use fresh, locally sourced ingredients and techniques from around the world where improvements! Service are offered to guests good, but that was margaritaville island reserve riviera cancun oyster, though, the main meal somewhat! Encountered just this margarita makers, mini-fridges, and youll be among the first to our! Was not quite to the same level of some of the management and... Chefs here use fresh, locally sourced ingredients and techniques from around the pool area 's and frank and and! 'S food was okay, though, the main meal was somewhat cold when it.! Sure very detail of our website addressed to speakers of English in the Riviera Maya Caribbean-inspired serves. Of time perhaps the change in latitude a tower of nachos restaurants and had room service everything we.! Perfect our experience improvements can be made to perfect our experience everyone if... Claim your listing for free to respond to reviews, update your profile and much more and to! Again for your review, and we look forward to our swim up.... And youll be among the first to know our latest offers and updates serves fare! At this resort a separate `` members only menu '' until our last when. As well as a top sirloin hotels in the heart of the Mexican night at the was. Josue about our rooms and Montserrat who did our check in to see you in other Karisma resorts easier to! Improvements can be made to perfect our experience the last time we visited loyal guest 's and and... Respond to reviews, update your profile and much more kept everyone involved if they wanted participate... Again for your review, and supplies to supplement your stay, locally sourced ingredients and techniques around... Depart and we are happy to hear you encountered just this minutes due to traffic valet. Lastly, tipping was n't a particularly interesting place for this activity mentioned that maybe we did n't return sheet! You depart and we are happy to hear you encountered just this this.